Privacy Policy

Updated: January 2025

Privacy Policy

Champion Irrigation Products

Last Updated: October 15, 2026

Champion Irrigation Products (“Champion,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website at www.championirrigation.com, purchase our products, communicate with us, or use the Champion Smart+ mobile application (collectively, our “Services”).

By using our Services, you acknowledge the data practices described in this Privacy Policy. Where applicable law requires consent, we will obtain it separately.

1. Information We Collect

Depending on how you interact with our Services, we may collect the following information.

Personal and Contact Information

When you contact us, create an account, purchase products, register a product, or request support, we may collect:

Name and contact information
Email address
Telephone number
Mailing or billing address
Business or company information
Account login credentials
Customer service inquiries and communications
Purchase, order, and warranty registration information

Website Usage Information

When you visit our website, we and our service providers may automatically collect certain information, including:

IP address
Browser type and device information
Pages visited and website interactions
Referring websites and search terms
Shopping cart and account activity
General geographic location derived from IP addresses
Cookie identifiers and related website usage information

Champion Smart+ Mobile Application Information

Champion Smart+ is designed to work with the Champion CIP-8ZM 8-Zone Irrigation Controller.

To provide account registration, controller connectivity, and irrigation management features, the application may process information such as:

Account registration details, including email address or mobile phone number
Connected controller information and device identifiers
Wi-Fi connection information used during controller setup
Irrigation zone configurations
Watering schedules and programmed durations
Manual watering commands
Rain delay and seasonal adjustment settings
Controller connectivity and operating status
Technical information needed for troubleshooting

Some information may be processed locally on your device or controller, while other information may be transmitted to services supporting remote connectivity.

2. How We Use Your Information

We use information collected through our Services for legitimate business and operational purposes, including:

Providing and maintaining our website and products
Processing orders, payments, and customer transactions
Managing customer and business accounts
Registering products and administering warranties
Responding to inquiries and providing technical support
Maintaining business records
Improving website functionality and user experience
Detecting and preventing fraud, unauthorized access, and misuse
Complying with legal and regulatory obligations
Sending product updates, company news, and promotional communications where permitted by law

For Champion Smart+, information may also be processed to:

Create and manage user accounts
Connect compatible irrigation controllers
Enable remote access and controller operation
Create, save, and manage watering schedules
Manage irrigation zones and watering durations
Support manual watering, rain delays, and seasonal adjustments
Display watering schedules and controller information
Diagnose connectivity or technical issues

We use personal information only for purposes permitted by applicable law and consistent with the disclosures provided to users.

3. Champion Smart+ Application

Champion Smart+ provides remote irrigation management for compatible Champion controllers.

Account Registration

Users may register for an account using an email address or mobile phone number. Account information is used to support authentication and access to application features.

Controller Connectivity

The application connects to the Champion CIP-8ZM controller through a compatible 2.4 GHz Wi-Fi network.

During setup, users provide the network information necessary to establish the controller connection.

Once connected, the controller may be accessed remotely through the application while the controller maintains its required network connection.

Irrigation Management

The application allows users to create and manage watering plans, adjust irrigation zones, initiate manual watering, apply rain delays, and review scheduled watering activity.

Information necessary to support these functions may be processed by the application, controller, and supporting service infrastructure.

Third-Party Integrations

The application includes features relating to third-party voice services and household or device management.

The availability and use of these features may involve additional third-party services, subject to their applicable privacy practices.

4. Cookies and Tracking Technologies

Champion Irrigation Products and its website service providers use cookies and similar technologies to support website functionality, maintain user sessions, remember preferences, improve website performance, and understand website interactions.

These technologies may help us:

Remember shopping cart contents
Maintain account login sessions
Store website preferences
Understand website usage
Improve website navigation and functionality
Support marketing and communications
Help detect fraud and unauthorized activity

Our website has previously identified cookies associated with shopping carts, customer authentication, browsing history, product comparisons, preferences, and other e-commerce functionality.

Examples include CART, CATEGORY_INFO, COMPARE, CURRENCY, CUSTOMER, CUSTOMER_AUTH, CUSTOMER_INFO, CUSTOMER_SEGMENT_IDS, EXTERNAL_NO_CACHE, FRONTEND, GUEST-VIEW, LAST_CATEGORY, LAST_PRODUCT, NEWMESSAGE, NO_CACHE, PERSISTENT_SHOPPING_CART, POLL, POLLN, RECENTLYCOMPARED, STF, STORE, USER_ALLOWED_SAVE_COOKIE, VIEWED_PRODUCT_IDS, WISHLIST, and WISHLIST_CNT.

Some cookies may be provided by third-party website service providers.

You may be able to manage or disable cookies through your browser settings. Certain website functions may not operate properly when essential cookies are disabled.

5. Sharing and Disclosure of Information

We may disclose information to third parties when necessary to provide our Services, conduct business operations, or comply with legal obligations.

These parties may include:

Website hosting and technical service providers
Payment processors and transaction service providers
Shipping and fulfillment providers
Customer support and business service providers
Email and marketing communication providers
Mobile application development and infrastructure providers
Cloud connectivity and device management providers
Professional advisers and legal authorities when appropriate

Third-party service providers may process information on our behalf to perform authorized services.

We may also disclose information when required by law, in response to lawful requests, or when reasonably necessary to protect our rights, property, users, or Services.

If Champion participates in a merger, acquisition, sale, or business restructuring, relevant information may be transferred as part of that transaction, subject to applicable law.

6. Data Security

Champion Irrigation Products takes reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include access restrictions, authentication controls, and security protections appropriate to the information and systems involved.

Information related to electronic transactions on our website is protected using applicable transaction security technologies.

No electronic transmission, connected device, or data storage system can be guaranteed completely secure.

Users are responsible for maintaining the confidentiality of their account credentials and securing their personal devices and Wi-Fi networks.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our Services, maintain business records, resolve disputes, enforce agreements, and satisfy applicable legal obligations.

Retention periods may vary depending on the information collected, the service provided, and applicable legal requirements.

For Champion Smart+, account and controller-related information may be retained while an account remains active or as necessary to provide the requested application functions.

When information is no longer needed, we take appropriate steps to delete, anonymize, or otherwise securely dispose of it, subject to applicable legal obligations.

8. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the ability to:

Request access to personal information we maintain about you
Request corrections to inaccurate information
Request deletion of eligible personal information
Request information about certain data processing or disclosures
Opt out of certain marketing communications
Exercise other privacy rights provided by applicable law

You may unsubscribe from promotional emails using the unsubscribe instructions included in those communications.

To submit a privacy request, contact us using the information provided in Section 14.

We may need to verify your identity before processing certain requests. We will respond in accordance with applicable legal requirements.

9. Champion Smart+ Account Deletion

Champion Smart+ users may request deletion of their application accounts and associated personal information.

Account deletion requests must be available through a clearly identifiable option within the application and through an accessible method outside the application.

To request account deletion outside the application, users may contact Champion Irrigation Products using the contact information listed below.

When an eligible account deletion request is processed, the account and associated personal information will be deleted, except for information that must be retained for legitimate legal, security, fraud prevention, or regulatory purposes.

Any information retained under an applicable exception will be limited to the necessary purpose and retained only as permitted by law.

10. International Data Transfers

Information collected through our Services may be processed or stored in the United States or other countries where Champion Irrigation Products or its authorized service providers operate.

Privacy and data protection laws may differ between jurisdictions.

Where required, we use appropriate safeguards when transferring personal information across international borders.

11. Third-Party Websites and Services

Our website and mobile application may contain links to third-party websites, services, or integrations.

These third parties may maintain their own privacy policies and data handling practices.

Champion Irrigation Products is not responsible for the privacy practices of independently operated third-party services.

We encourage users to review the applicable privacy policies before providing personal information to external services.

12. Children’s Privacy

Champion’s website and Champion Smart+ application are not specifically directed toward children under the age of 13.

We do not knowingly solicit personal information from children under 13 through our Services.

If we become aware that we have collected personal information from a child under 13 without legally required authorization, we will take appropriate steps to delete the information or otherwise comply with applicable law.

Parents or guardians who believe a child has provided personal information may contact us using the information below.

13. Changes to This Privacy Policy

Champion Irrigation Products may update this Privacy Policy periodically to reflect changes in our products, services, technology, business operations, or legal requirements.

Updates will be posted on this page with a revised “Last Updated” date.

When required by applicable law, we will provide additional notice or obtain consent before implementing material changes.

We encourage users to review this Privacy Policy periodically.

14. Contact Champion Irrigation Products

If you have questions about this Privacy Policy, our data practices, or your personal information, please contact:

Champion Irrigation Products

Email: customer.service@championirrigation.com

Phone: 1-888-708-2159

Mailing Address:
2993 Fleetbrook Dr.
Memphis, TN 38116

Website: www.championirrigation.com

For technical support related to Champion Smart+ or the Champion CIP-8ZM Irrigation Controller, visit: